Effective Date: May 12, 2026
At Karmachitra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book astrology consultations, purchase reports or courses, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Date, time, and place of birth
- Billing and payment details
- Messages or queries submitted through forms
- Account login details
- Consultation preferences
This information is primarily used to provide personalized astrology services and customer support.
b. Astrology & Horoscope Information
To generate accurate astrology charts, reports, and predictions, we may collect:
- Birth date
- Birth time
- Birth location
- Gender (optional)
- Relationship or career-related details shared during consultations
This information is treated as confidential and is used solely for delivering astrology-related services.
c. Automatically Collected Information
When you use our website, certain technical information may be collected automatically, such as:
- IP address
- Device type
- Browser type
- Operating system
- Pages visited
- Session duration
- Referral URLs
- Cookies and analytics data
This data helps us improve website performance, security, and user experience.
2. How We Use Your Information
We use collected information for purposes including:
- Providing astrology consultations and reports
- Managing bookings and appointments
- Processing payments
- Sending updates, reminders, and support responses
- Improving website functionality and services
- Personalizing user experience
- Preventing fraud and misuse
- Complying with legal obligations
- Marketing communications (only where permitted)
3. Cookies and Tracking Technologies
We use cookies, analytics tools, and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze visitor behavior
- Enhance website security
- Personalize content and user experience
You may disable cookies through your browser settings, although some website features may not function properly afterward.
4. Payment Information
Payments on Karmachitra are processed through secure third-party payment gateways.
We do not store complete debit card, credit card, UPI PIN, or banking credentials on our servers.
Payment providers may independently collect and process your payment data according to their own privacy policies.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may only be shared in the following situations:
- With trusted service providers assisting in website operation or payment processing
- To comply with legal obligations or government requests
- To prevent fraud, abuse, or security threats
- With your explicit consent
Astrology consultation data and horoscope details remain confidential and are not publicly shared.
6. Data Security
We implement reasonable technical and organizational security measures, including:
- SSL encryption
- Secure hosting infrastructure
- Access restrictions
- Monitoring against unauthorized access
- Secure payment integrations
While we strive to protect your information, no internet-based platform can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Deliver services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Users may request deletion of their data where legally applicable.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Opt out of promotional communications
- Request a copy of stored information
Requests may be submitted through our contact email.
9. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services including:
- Payment gateways
- Social media platforms
- YouTube
- External blogs or resources
Karmachitra is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their policies separately.
10. Children’s Privacy
Karmachitra is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that information from a child has been submitted, we will take reasonable steps to remove it promptly.
11. Marketing Communications
We may send:
- Appointment reminders
- Service updates
- Newsletters
- Promotional offers
- Astrology-related content
You can unsubscribe from marketing emails at any time using the unsubscribe option or by contacting us directly.
12. International Users
If you access our website from outside India, you understand that your information may be processed and stored in India or other jurisdictions where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Legal changes
- Service updates
- Technology changes
- Business practices
Updated versions will always be posted on this page with a revised effective date.
14. Disclaimer
Astrology is a spiritual and interpretative practice.
Information, consultations, predictions, and remedies provided through Karmachitra are intended for guidance, self-reflection, and educational purposes only. They should not be considered professional medical, financial, psychological, or legal advice.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, you may contact:
Karmachitra
Website: https://karmachitra.com
Email: support@karmachitra.com